Discover How We Improve the Supply Chain Customer Experience

We bring the voice of the customer to life

REVENUE PROTECTION

Uncover growth opportunities from your strongest relationships and generate revenue from upselling and cross-selling.

VALUE REINFORCEMENT

Capture your value-add and ensure the perception of your product and service exceeds your customers expectation.

INCREASE COMPLIANCE

ISO 9001 complaint? We make it easy for you to measure, analyze, monitor and distribute your satisfaction survey data.

We deliver proven results

At salesEQUITY, we unify businesses around a single mission – bringing the voice of the customer and their experience to life. We offer software that helps you collect, manage and analyze data and metrics throughout your customer’s journey.

80% of Customers Identified Awareness Gaps

65% of Companies Successfully Upsell & Cross-Sell to their Existing Customers

89% of Business are Soon Expected to Compete on Customer Experience

Higher Profit Margins

Our customers see 2x higher profit margins after implementing a customer experience tool.

Greater Retention

Retention rates grow 4x when at-risk customers are identified and issues resolved before they churn.

Increased Share of Wallet

Our customer’s report more growth opportunities and a 3.5x greater share of wallet.

Less Work

Businesses spend 40% less time reacting and course correcting issues within their customer base.

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How salesEQUITY Works

Measure Engagement with Accuracy

Our tools help businesses drive awareness of their customers’ experience while helping meet and exceed ISO 9001 customer satisfaction survey requirements.

Performance Monitoring

Gain real-time visibility and break down your business by region, team, and service to identify blind spots impacting growth while creating a culture of excellence.

Ignite Your Voice of the Customer (VoC) Programs

Access to open-ended feedback allows you to identify trends, establish benchmarks as well as reach out to customers for referrals, case studies, references and more.

Check out some of our customers

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