What you need to know about measuring the customer experience
salesEQUITY’s Customer Experience Management tool is designed to collect, analyze, manage and distribute feedback data. By measuring customer engagement, our technology determines trends and establishes benchmarks, both internal and external, to help drive voice of the customer (VOC) and advocacy programs.
Our technology provides a real-time measurement of all of your customer relationships, along with meaningful insights that can be used from the executive level boardroom to department level organizations like marketing, sales and other client-facing teams.
We transform customer feedback into valuable, and actionable solutions.
salesEQUITY provides a truly unique look at all your customer relationships. Our tool is highly customizable and meets the pressing data and security demands of small, medium and large organizations. We also provide access to the best data ninjas in the industry; meaning, we will help break down your team’s performance against industry benchmarks and work with you on personalized action plans.
At salesEQUITY, we empower your entire organization to go beyond traditional customer satisfaction.
Why Invest in a Customer Experience Management Tool?
Boost revenue with our one-of-a-kind patented methodology. We’ll also help you identify buyer readiness and improve user productivity to maximize increased share of wallet opportunities.
Industry Benchmarks Based on a Patented Methodology
What Are the Expected Outcomes from Using salesEQUITY?
Increase Client Engagement
Discover accurate client engagement readings through our one-of-a-kind scoring metrics, built to determine buyer intent and at-risk clients.
Improved client engagement means fewer customer issues to resolve; which ultimately leads to fewer resources needed to manage clients, resulting in a lower cost of ownership.
Better Understand Client Engagement
Discover how our technology can help fuel your marketing and sales initiatives and is the smarter approach to measuring client engagement.
Learn About Our Success
Read our white papers and learn about our customer success stories and proven industry knowledge.
Learn more about the team behind our awesome Client Engagement Platform.