Customer Experience Management Datasheets
Explore our datasheets! They cover topics from how we work, to the value of a Trusted Advisor, to a sample Relationship Assessment Report.
With nearly two decades helping companies improve their business relationships, salesEQUITY offers a SaaS-based customer experience management tool that uses a proven quantitative methodology to collect, analyze, manage and distribute client feedback data.
Client Relationship Assessments
Our patented Client Relationship Assessment technology captures client feedback and accurately measures engagement while assessing how behavior impacts a relationship’s health. This process helps you identify at-risk relationships and growth opportunities with immediate, actionable solutions.
Moments of Truth
Our Moments of Truth (MOT) feature gives your business and team instant control over what, when, and how you establish important client touchpoints. Giving you powerful insights and perspective into business activities and account trends that impact your bottom line.
Mind the Gap: How Well Do You Know Your Clients?
How well do you know your high-value customers? Chances are, you think the relationship is going well and that your client would say the same.
Your Expected Results
The who, how, why, and what of your expected customer outcomes.
Trusted Advisor Action Plans
Start planning, executing, and tracking your customer experience with a Trusted Advisor Action Plan.
The Impact of Client Perception on Your Revenue
salesEQUITY issued surveys to B2B account managers and their clients using our Customer Experience Management tool. Based on customer feedback from 8 questions about loyalty, our platform captured the health of each relationship and gave clients a SEQ score. Learn more.
The Value of Trusted Advisors
At salesEQUITY, we built our Customer Experience Management tool on quantifying the value of creating Trusted Advisor relationships with our clients. Explore more.
Sample Relationship Assessment Report
Our Relationship Assessment Report provides you with personalized customer feedback, access to your contact’s responses, and coaching to improve the overall customer experience. View our sample report today!