We Bring the Voice of the Customer to Life
WE DELIVER PROVEN RESULTS
At salesEQUITY, we unify businesses around a single mission – bringing the voice of the customer and their experience to life. We offer software that helps you collect, manage and analyze data and metrics throughout your customer’s journey.
80% of Customers Identified Awareness Gaps
65% of Companies Successfully Upsell & Cross-Sell to their Existing Customers
89% of Business are Soon Expected to Compete on Customer Experience
Higher Profit Margins
Our customers see 2x higher profit margins after implementing a customer experience tool.
Retention rates grow 4x when at-risk customers are identified and issues resolved before they churn.
Increased Share of Wallet
Our customer’s report more growth opportunities and a 3.5x greater share of wallet.
Businesses spend 40% less time reacting and course correcting issues within their customer base.
How salesEQUITY Works
Measure Engagement with Accuracy
Thanks to years of helping the business services industry improve the client experience, coupled with decades of field research, we measure and examine all facets of the customer journey with detailed accuracy.
Drive Awareness of Issues Impacting Growth
Identify the impact your organization’s strategies, initiatives, and processes have on clients by pinpointing the experiences affecting their perception of your at a granular level.
Ignite Your Voice of the Customer (VoC) Programs
Visibility to open-ended feedback allows you to identify trends, establish benchmarks, as well as pinpoint clients for referrals, case studies, references, and more.