Pricing


Our Pricing Plans

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"WHAT do my clients think?"

Collector

$49 per user/month


Stage 1

  • Measures the Client Engagement
  • Unlimited Surveys
  • Proven Methodology
  • Self Service
  • Launch in less than 5 Minutes
  • 20 Contacts per user
  • Minimum 5 Users


"WHY do they feel this way?"

Analyzer

$79 per user/month


Stages 2-3

  • Measures the Client Engagement
  • Unlimited Surveys
  • Proven Methodology
  • Self Service
  • Launch in less than 5 Minutes
  • 20 Contacts per user
  • Minimum 5 User
    • Climate measurements (WHY)
    • 6 Dimensions of Relationship
    • Satisfaction vs Motivation Measurement

Chaotic

Stage 1


  • Client Feedback surveys from multiple sources
  • No baseline measurements of Client Feedback
  • Activities are unpredictable (Reactive)
  • No defined Customer interaction process

Repeatable

Stage 2


  • Issued Client feedback surveys
  • Beginnings of repeatable client process
  • Pockets of Best Practice Sharing but no standard training process

"How do I take action?"

Optimizer

$99 per user/month


Stages 4-5

  • Measures the Client Engagement
  • Unlimited Surveys
  • Proven Methodology
  • Self Service
  • Launch in less than 5 Minutes
  • 20 Contacts per User
  • Minimum 15 Users
  • Climate measurements (WHY)
  • 6 Dimensions of Relationship
  • Satisfaction vs Motivation Measurement
    • Measure best practices (Customizable)
    • Measure team perception of accounts & Contacts (360′ review)
    • Gap Analysis
    • Coaching Module
    • Action Planning and Tracking

Defined

Stage 3


  • Customer journey Maps
  • Documented client process
  • Client segmentation (Tier 1, 2, etc)

Pro

$29 per user/month


  • Access to Scoring and Analytics platform
  • Customizable Reporting Engine
  • Manage users/permissions
  • Self Serve 
  • Minimum 5 users

Measured

Stage 4


  • Systematic way to measure your client interactions and processes
  • You turn client feedback into actions
  • Client facing teams operate on same rhythm

Team

$49 per user/month


  • Access to Scoring and Analytics platform
  • Customizable Reporting Engine
  • Scrub CRM Data
  • Issue “MOT” Surveys
  • Manage users/permissions
  • Self Serve
  • Minium 10 Users

Optimized

Stage 5


  • A refined client process
  • Dedicated teams to manage Client experience
  • Top down organizational approach to customers

Enterprise

$79 per user/month


  • Access to Scoring and Analytics platform
  • Customizable Reporting Engine
  • Scrub CRM Data
  • Issue “MOT” Surveys
  • Manage users/permissions
  • Two Factor Authentication
  • Self Serve or Fully managed options
  • Dedicated Account Manager
  • Minimum 15 Users

Pricing FAQ

Is there a place to download help?

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How big is your support team?

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Is there a place to download help?

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Is purchase price refundable?

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