Customer Experience Management
Videos & Webinar Replays
VIDEO: 1 Minute and 25 Second Overview
Have 1 minute and 25 seconds to spare? Check out our overview video and learn more about the benefits of measuring your client engagement.
VIDEO: Customer Success Solution Video
Check out our solution video and better understand how our tool, designed with B2B organizations in mind, supports customer success initiatives across multiple lines of business.
VIDEO: Meet Tom
Tom is your average salesperson in a competitive world trying to get a meeting with one of his customers to no avail.
VIDEO: Do You Matter?
Do you matter to your customers? Are you a trusted advisor? How do they view you, as another vendor? Watch this video to learn more.
VIDEO: Becoming A Value Creator
Learn how vendors become value creators and trusted advisors with this video from salesEQUITY.
VIDEO: How Creating Trusted Advisors Will Evolve Your Customer Relationships
In business, sometimes the only way to differentiate yourself is through your people. Turning your salespeople or account managers into trusted advisors that grow and retain customer relationships is your only solution. Take a moment to learn how our customer experience management tool is building success stories that thrive on loyalty to grow sales revenue.
Great NPS®, But Not-So-Great Growth? A How-To Guide to Improving Your Engagement
Using NPS to measure customer retention and predict growth? Download our webinar replay and better understand how high-value companies are realizing NPS isn’t enough to measure the total relationship of buyers and sellers.
Brand Equity or Sales Equity: Which Do You Need?
Learn how a strong combination of both brand equity and sales equity can increase retention and improve customer engagement.
The Journey to Wow. A How-To Guide to Mapping your Customer Engagement
Learn why mapping your customer’s journey can positively impact perceptions, improve customer engagement and how to leverage your buyers personas so they work for you.
Customer Satisfaction Is Dead – Learn Why Customer Engagement is Key to Sustainable Growth
Learn why customer engagement is key to improving retention and unlocking greater sales revenues.
Uncover 33% Growth with Your Customer Base
Learn how to unlock the potential of your client relationships.