Building Customers For Life
salesEQUITY is the FIRST Customer Experience platform that measures complex Business-to-Business relationships and exposes the blind spots or “at risk” accounts as well as identifies cross-selling/up-selling opportunities.
salesEQUITY assesses the most vital relationship dimensions that impact customer behavior and motivation, which ultimately impact customer loyalty and tenure. Unlike customer satisfaction surveys or net promoter scores, our platform creates a 360-degree view of your customer relationships by measuring customer and seller perception to provide intimate big data that truly delivers the Voice of the Customer.
And rather than just take a measurement, our analytics digs deeper to identify what actions that need to happen in order for you and your team to become “Trusted Advisors.”
We drive data into action and helping you deliver exactly what your customer wants and needs.
Our Customer Experience Platform
Offers everything you need to understand accurately how your customers feel about their business relationship. Our platform is built for every organizational level of your business, and capable of integrating with your CRM or BI tools.
Our unique algorithms and methodology create relevant customer loyalty scores and assessments of relationship dimensions that are responsible for changing retention rates and revenue streams.
Our patented scoring methodology generates relationship gap analysis that identifies potential customer churn and cross-selling and upselling opportunities.
Our virtual coaching offers proven tactics for improving relationship dimensions that impact customer relationships and sales performance.
Tim Small, Managing Director, Compass UK
My only regret is that I didn't have access to salesEQUITY months ago when I started this job. It would have transformed my first year’s client service priorities and enabled me to address urgent issues head on."